Terms of Service

Last updated: July 2, 2026

Welcome to Zorveko. These Terms of Service (Terms) govern your access to and use of zorveko.com, including browsing, purchasing, customer support communications, and use of any services made available through the Site. By using the Site or placing an order, you agree to these Terms.

1. Overview

The Site is operated for Zorveko. Throughout the Site, the terms we, us, and our refer to the online store operations of Zorveko. We provide ecommerce services for beauty, skincare, makeup, hair care, body care, and personal-care products.

If you do not agree to these Terms, you should not use the Site or purchase products from us.

2. Eligibility

By using the Site, you represent that you are at least the age of majority in your place of residence, or that you are using the Site with consent and supervision of a parent or legal guardian. You may not use our products or services for unlawful purposes.

3. Product Information

We aim to present product descriptions, images, colors, ingredients, sizes, prices, and availability accurately. However, product packaging, shades, textures, and results may vary due to manufacturing updates, screen settings, lighting, personal skin tone, hair type, application method, and individual use.

Beauty and personal-care products sold on the Site are intended for cosmetic or personal-care use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always review product details, instructions, warnings, and ingredients before use.

4. Allergy and Sensitivity Notice

Customers with allergies, sensitivities, skin conditions, eye conditions, or medical concerns should review product information carefully and consult a qualified professional before use. Discontinue use if irritation, discomfort, or an unexpected reaction occurs. Zorveko is not responsible for misuse, failure to follow directions, or reactions caused by individual sensitivities.

5. Orders and Acceptance

Placing an order does not guarantee acceptance. We may refuse, cancel, or limit an order if there are payment issues, suspected fraud, inventory errors, pricing errors, shipping restrictions, policy violations, or other operational concerns. If we cancel an order after payment, we will issue a refund for the canceled portion.

6. Pricing and Payment

Prices are shown in the currency displayed at checkout. We reserve the right to update prices, discounts, promotions, and product availability at any time. Payment must be successfully authorized before an order is processed. Taxes, shipping charges, duties, or other fees may apply depending on the order and destination.

7. Shipping, Returns, and Refunds

Shipping is governed by our Shipping Policy. Returns, refunds, exchanges, damaged items, and cancellations are governed by our Refund Policy. By placing an order, you agree to those policies as part of these Terms.

8. Customer Responsibilities

• Provide accurate billing, shipping, and contact information.
• Review product information, ingredient details, and usage instructions before purchase and use.
• Use products only as directed and for their intended cosmetic or personal-care purpose.
• Keep order confirmations and tracking information for reference.
• Contact us promptly if an order issue, damaged product, or delivery concern occurs.

9. Prohibited Uses

You may not use the Site to violate laws, infringe intellectual property rights, submit false information, transmit malicious code, interfere with Site security, scrape data without authorization, harass others, commit fraud, or misuse our services. We may restrict access or cancel orders if prohibited activity is detected.

10. Intellectual Property

All Site content, including text, images, graphics, logos, product descriptions, page layouts, videos, and design elements, is owned by or licensed to Zorveko or its content suppliers. You may not copy, reproduce, distribute, modify, or commercially exploit Site content without written permission.

11. Third-Party Tools and Links

The Site may include links, tools, payment options, apps, or services operated by third parties. We are not responsible for third-party websites, policies, content, availability, or practices. Use of third-party services may be governed by their own terms and privacy policies.

12. Reviews, Comments, and Submissions

If you submit reviews, photos, feedback, messages, or other content to us, you grant Zorveko a non-exclusive right to use, display, reproduce, edit, and publish that content for customer service, Site operation, marketing, or business purposes, subject to applicable law and privacy rights. You must not submit unlawful, misleading, infringing, or harmful content.

13. Errors and Availability

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order is placed. We may change or discontinue products, features, promotions, or services without notice. We are not liable for product unavailability or Site interruptions.

14. Disclaimer of Warranties

The Site and products are provided on an as available basis, except as expressly stated in our policies or required by law. We do not guarantee that the Site will be uninterrupted, error-free, secure, or that product results will meet every individual expectation.

15. Limitation of Liability

To the fullest extent permitted by law, Zorveko will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from use of the Site, purchase or use of products, shipping delays, third-party services, or inability to use the Site. Nothing in these Terms limits liability where it cannot be limited by law.

16. Indemnification

You agree to indemnify and hold Zorveko, its service providers, employees, contractors, and partners harmless from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms, misuse of the Site, misuse of products, or infringement of rights.

17. Governing Law and Disputes

These Terms are governed by applicable laws of the United States and, where relevant, the laws applicable to BASTIANHER LTD. Before filing a formal claim, you agree to contact us at support@zorveko.com so we can attempt to resolve the issue informally.

18. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with the latest date. Continued use of the Site after changes are posted means you accept the updated Terms.

19. Contact

BASTIANHER LTD
815 W Market St, Louisville, KY 40202, United States
Email: support@zorveko.com